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DismissVIRGINIA BEACH, VA – August 9, 2024 –As summertime kicks into high gear, many homeowners are eager to get their outdoor home improvement projects completed before the fall. In recognition of National 8-1-1 Day on Aug. 11, Virginia Natural Gas (VNG) is reminding residents and professional excavators to always contact VA811 before beginning any digging project to ensure safety and prevent damage to underground utilities.
"The safety of our team members, customers and the community is at the center of everything we do at Virginia Natural Gas," said Rus Hayslett, Vice President of Operations. "Knowing the location of underground utilities before you dig is crucial to preventing serious injuries, service interruptions and costly repairs. While summer is the busy season for home projects, we strongly encourage everyone to contact VA811 to ensure a safe and smooth digging process."
Contacting VA811 before digging is a convenient and reliable way to avoid damaging buried utilities. However, in a national survey conducted by the Common Ground Alliance, 26.9 million homeowners planning do-it-yourself digging projects will not contact 811, putting themselves and their communities at risk of utility service disruptions, costly fines, repairs and even injury.
Virginia Natural Gas encourages homeowners and contractors to follow these safe digging guidelines and always dig with CARE:
If a natural gas line is damaged accidentally or the distinctive rotten-egg odor associated with natural gas is present, call 911 and then the Virginia Natural Gas 24-hour emergency phone line at 1-877-572-3342 from a safe location. Do not operate any machinery or equipment that might cause a spark or create an open flame.
This year, to further emphasize the importance of safe digging, Virginia Natural Gas has teamed up with Papa Johns and VA811 to offer a special deal. Throughout the month of August, customers can enjoy 25% off their pizza order by visiting VA811.com. It's a delicious way to remember to "Know what's below, contact Virginia 811 before you dig."
Learn more about natural gas safety at virginianaturalgas.com/call-before-you-dig.
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About Virginia Natural Gas
Virginia Natural Gas is one of four natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Virginia Natural Gas provides natural gas service to more than 310,000 customers in southeast Virginia. Named a Top Workplace in 2023, Virginia Natural Gas also has been recognized as one of the safest, most reliable and customer-focused natural gas service providers and is consistently ranked in the top quartile for customer satisfaction by J.D. Power and Associates. For more information, visit virginianaturalgas.com and connect with the company on Facebook, X, Instagram and LinkedIn.
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com.
Media Contact:
Morgan Chase
Office: 757-616-7510 | Cell: 757-725-6916
mchase@southernco.com | www.virginianaturalgas.com/company/press-room