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Exclamation Icon Leaks, Odor or Emergencies 1.877.572.3342
811 Icon Call Before You Dig
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Severe Weather Safety

En Español

When severe weather threatens your community, the well-trained professionals at Virginia Natural Gas are ready. Our employees participate in severe weather training that prepares them so that your home and business will have safe, reliable natural gas service. In times of bad weather, here is what you need to know: During severe weather, do NOT turn the natural gas off to your home or business, even if you are evacuated.

  • If you smell natural gas, immediately leave the premises and call our 24-hour emergency response line, 877.572.3342.
  • NEVER try to identify the source of a natural gas leak yourself.
  • After severe weather, if a natural gas meter is damaged by fallen debris or is under water or you do not have gas service, immediately report it by calling our 24-hour emergency response line, 877.572.3342.
More Severe Weather Tips

No Power?  No Problem!

When severe weather hits and you lose power for days or even weeks, natural gas appliances like water heaters and ranges still work. And for the best defense against power outages, we recommend a natural gas generator. Fueled continually by natural gas, most generators are fully automatic. Within seconds of an outage, the unit comes on, supplies power, and switches off when power returns.