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CARE Plan

The CARE Plan is consistent with state energy efficiency objectives and the CARE Act, allowing the Company to implement important conservation initiatives while also continuing to recover the fixed costs of providing natural gas service to customers as well as CARE program costs.

Virginia Natural Gas and the Virginia State Corporation Commission (VSCC), the governing body that regulates utilities in the state, agreed to terms that will enable us to promote the benefits of conserving energy and reduce the impact of changes in gas consumptions for both customers and our company.

As part of the agreement, we have applied the CARE Plan Rider (CPR) for residential customers. The CPR ensures that we recover no more and no less than the allowed distribution revenue per customer approved by the VSCC and that the costs of implementing the CARE Plan are recovered.

The CPR is a credit when the actual distribution revenue exceeds the allowed amount or a surcharge when the actual revenue is less than allowed. The CPR is calculated by multiplying your consumption by the CPR factor. This factor can be found here.